A clear route and a simple way to record the work.
Technicians see the stops assigned to them and record what happened: arrival and completion, skipped stops with a reason, notes, photos, water chemistry readings, chemical dosages, and service actions.
What a tech records on a stop
The same fields every time, so the record is consistent across your whole team.
- Arrival and completion of the visit
- Skipped stop with a reason
- Water chemistry readings and chemical dosages
- Service actions performed, notes, and photos
Work flows straight into billing and reporting
Completed visits build the customer's service history and feed the reports and invoices the office sends out — no re-typing.
A skipped stop is a record, not a mystery
Locked gate, dog in the yard, nobody home — the tech marks the stop skipped with a reason instead of leaving the office to guess why the route came up short.
- Skip reason captured at the stop
- Office sees it the same day on route progress
- The customer conversation starts with facts
Questions about this area
Related parts of the platform
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